SUNOK Web Agency Refund and Return Policy

At SUNOK Web Agency, we strive to deliver high-quality services that meet our clients’ expectations. However, we understand that circumstances may arise that necessitate a refund or return. Below is our policy regarding refunds and returns:

1. Refund Eligibility

• Clients may request a refund within 30 days of service delivery if they are unsatisfied with the results and have provided written feedback.
• Refunds will be considered if the project has not progressed beyond the initial design phase.

2. Non-Refundable Services

• Deposits for custom projects are non-refundable, as they secure your spot in our schedule and cover initial development costs.
• Any services already rendered or completed are non-refundable.

3. Requesting a Refund

• To request a refund, please contact us via email at [info@sunok.org] with your order number and a detailed explanation of your concerns.
• Our team will review your request and respond within 5 business days.

4. Return of Materials

• In the case of a refund, all materials provided by SUNOK Web Agency must be returned in their original condition, if applicable.

5. Final Decisions

• SUNOK Web Agency reserves the right to make the final decision on all refund requests based on the circumstances outlined above.

Thank you for choosing SUNOK Web Agency. We are committed to ensuring your satisfaction and are here to support you throughout your journey with us.